![]() This policy is meant for the occasional mistake and is not be used as way to rid yourself of those regretful app purchases. Select the reason for your problem (Didn't mean to purchase this item, Meant to purchase a different item, etc) and hit "Submit"Īpple will then review your request and either grant you the refund or deny your request. It all changes again with three all-new, dedicated apps Apple Music, Apple TV, and Apple Podcasts each designed from the ground up to be the best way to enjoy entertainment on your Mac. iTunes forever changed the way people experienced music, movies, shows, and podcasts. In the purchase details, select "Report a Problem" and follow the prompts to select the app Get iTunes support Music, TV, and podcasts take center stage. Select the "View All" link to list all your purchases Scroll down your account page until you see the "Purchase History" section Type in your iTunes password, if prompted, to open your account page Open your iTunes account by selecting the "Account" link in the Quick Links section in the right sidebar (Alternatively, you can select "Store">"View Account" in the menu bar) Open iTunes on your Mac or Windows machine and select "App Store" to open the main page for the App Store If you don't have the email, you can find the purchase in iTunes and request a refund following the steps below: By creating and using an Apple ID, you can personalise your Apple Online Store experience. Mac account, you can use the same Apple ID you use for either of those. If you have made purchases through the iTunes Store or have a. ![]() To request a refund for an app, you can find the original email and click the "Report a Problem" link to streamline the process as described in this Apple support document. To create an Apple ID (typically your email address) or sign in using an existing Apple ID, click here.
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